How do I know if my order has been accepted?
We use an automated order confirmation system. You will receive a confirmation e-mail as soon as an order has been successfully placed. In the unlikely event that you do not receive a confirmation email, please check your spam folder or contact us at orders.changegroup.fr.
Other FAQs
- How to order travel money online?
- Do you have any limits on orders placed online?
- Can I specify my preferred currency denominations when ordering online?
- I placed an order online, but I didn't receive a confirmation email - What should I do?
- Is there any fee for currency exchange online?
- How far in advance can I place my order?
Do you still have questions? Please contact us at info@changegroup.fr.