How can I cancel my order?
You cannot cancel an online order once it has been placed. If you need to change your order, please contact us and we can cancel your order and payment. You can then place a new order. Please note that cancelled payments may take up to 5 working days to be refunded to your bank account. To cancel or change an order, please contact us at info@changegroup.fr.
Other FAQs
- How to order travel money online?
- Do you have any limits on orders placed online?
- Can I specify my preferred currency denominations when ordering online?
- I placed an order online, but I didn't receive a confirmation email - What should I do?
- Is there any fee for currency exchange online?
- How far in advance can I place my order?
Do you still have questions? Please contact us at info@changegroup.fr.