What happens if I miss the postal delivery?
As this is a special delivery, someone must be at your address to personally sign for the parcel. If no-one is at home when the Post Office attempts delivery, a delivery notice will be left, allowing you to contact the Post Office to simply arrange a new delivery at a convenient time.
Other FAQs
- How to order travel money online?
- Do you have any limits on orders placed online?
- Can I specify my preferred currency denominations when ordering online?
- I placed an order online, but I didn't receive a confirmation email - What should I do?
- Is there any fee for currency exchange online?
- How far in advance can I place my order?
Do you still have questions? Please contact us at info@changegroup.fr.