What should I do if my order does not arrive on the date indicated?
In the rare event that your order does not arrive on time, we apologise for any inconvenience caused by the delay. We encourage you to contact us at info@changegroup.fr. We are committed to resolving the situation quickly and finding a solution as soon as possible. Your satisfaction is important to us, and we thank you for your understanding.
Other FAQs
- How to order travel money online?
- Do you have any limits on orders placed online?
- Can I specify my preferred currency denominations when ordering online?
- I placed an order online, but I didn't receive a confirmation email - What should I do?
- Is there any fee for currency exchange online?
- How far in advance can I place my order?
Do you still have questions? Please contact us at info@changegroup.fr.