Branch Services

With some 100 branches and offices in more than 37 cities on three continents, staffed by our highly trained, friendly teams, we understand the importance of face to face contact when conducting financial transactions in a foreign country, and we are here to help. We offer a wide range of important financial services for tourists, travellers, expatriates and for those who lead an international lifestyle.

Please click here to find your nearest branch and their opening hours.


ChangeGroup at Dusseldorf Airport

Fast Travel Cash

ChangeGroup has a currency exchange solution for your every need. We can change money across our network of branches from the popular Dollar, Euro, Pound and Yen to the more exotic Riyal, Rupee and many more, instantly. This allows customers to spend money in local stores, restaurants and sports venues immediately without the risk of credit card cloning or unexpected  charges on their credit card bills. Globally, cash is used in half of all consumer transactions and so it is important to always have some travel cash with you. Please note that to comply with official regulations for some types of transactions, your identity document may be required. 

See our complete list of Currencies on offer here.

Send Money Abroad in Minutes

Remit money (by cash or card) almost instantly to almost any country in the world from your local ChangeGroup branch with Western Union, providing you with an easy way to receive or send cash to loved ones who need it urgently, ChangeGroup’s Western Union partnership offers a fast, reliable and convenient money transfer service around the world. With us you can send money to over 200 countries and territories across the globe in over 130 currencies. 

Read more about our Western Union Service here.

WU. Send money around the world at ChangeGroup
ChangeGroup's Tax Refunds counter at Bicester Village.

Tax Free Shopping Refunds

International tourists have a great advantage in being able to reclaim the sales or VAT tax on many of their purchases. Process your tax-free shopping at our branches in popular shopping destinations. From Global Blue to Planet Refund and more, ChangeGroup works closely with all most popular tax refund partners, allowing you to make great savings on your travel shopping. Shop at any store that offers tax-free shopping and remember to ask for a VAT voucher. 

Read more about our Tax-Free Refunds here.

BuyBack guarantee

With our Buy-Back Guarantee you can return your leftover currency after the trip, at your original purchase exchange rate, up to the maximum return amount of 2000 € value in the foreign currency. Buy-Back Guarantee is valid for 30 days from the original date of purchase for only 6,95 EUR and 0% commission fees. You can redeem it at any ChangeGroup locations in the UK.

ChangeGroup kiosk in a mall.